Terms & Conditions
Introduction
These Terms and Conditions govern your use of the Go Green Dumpsters website and the rental of our roll-off dumpster services. By requesting a quote, placing an order, or using our services you agree to these Terms. If you do not accept these Terms, please do not use our services or place an order with Go Green Dumpsters.
Definitions
For the purposes of these Terms, "Customer" means the person or entity that requests, books, or receives dumpster rental services from Go Green Dumpsters. "Services" means the delivery, rental, collection, transportation, and disposal of roll-off dumpsters and related services provided by Go Green Dumpsters. "Rental Period" means the time the dumpster remains at the Customer’s site as specified in the booking confirmation. "Prohibited Items" means materials that may not be placed in a dumpster under these Terms. "Hauler" means the truck and operator delivering and picking up dumpsters on behalf of Go Green Dumpsters.
Scope of Services
Go Green Dumpsters provides roll-off dumpster rental and hauling services in the service areas advertised on our website and as described in booking confirmations. Services include delivery to the agreed location, a standard rental period unless otherwise agreed, and scheduled pickup and transport to authorized disposal facilities, all subject to availability and the terms set out here.
Booking and Order Confirmationv
Bookings may be made through our website, by phone, or by email. A booking becomes confirmed only when Go Green Dumpsters issues written confirmation by email or text that specifies the dumpster size, rental period, delivery date, pickup date, price, and any special terms or conditions. The Customer is responsible for providing accurate delivery location details, access instructions, permit information where applicable, and a valid phone number to coordinate delivery.
Pricing, Payment and Taxes
Prices are based on the dumpster size, included weight allowance, rental period, and delivery location and are subject to change until a booking is confirmed. Quoted starting prices may be adjusted to account for site access challenges, required permits, excess weight, special disposal needs, or other factors. Payment is due in accordance with the invoice terms provided at booking, and accepted payment methods are those indicated at the time of booking. Applicable sales tax, disposal fees, tipping fees, environmental surcharges, and other government or third-party charges are the Customer’s responsibility and will be added to the invoice unless otherwise stated.
Rental Period, Extensions and Extra Days
Standard rental periods are shown in the booking confirmation and typically cover a fixed number of days. Requests to extend the rental period must be made before the scheduled pickup date and are subject to availability and additional rental fees. If the dumpster remains on site beyond the agreed rental period without prior approval, daily overage charges and storage fees will apply until pickup is completed.
Customer Responsibilities
The Customer must ensure that the placement area for the dumpster is safe, accessible, and free of overhead obstructions and other hazards. If a permit is required for placement on public property or the curb, obtaining and paying for the permit is the Customer’s responsibility unless otherwise agreed in writing. The Customer must mark or clearly identify the desired placement location, notify us of underground utilities or other site-specific hazards, and protect surrounding surfaces as needed; the Customer also agrees to follow any placement or safety guidance provided by Go Green Dumpsters.
Prohibited and Restricted Materials
Certain items are never allowed in a standard roll-off dumpster due to safety, environmental, or regulatory concerns; these include asbestos-containing materials, fuels and gasoline, lubricating oils and free liquids, certain paints and solvents, batteries and electronic waste that require special handling, appliances containing refrigerant unless refrigerant has been properly removed by a certified technician, medical waste and sharps, pressurized cylinders and explosive materials, pesticides and certain pool chemicals, and other items restricted by local landfills or transfer stations. If prohibited items are discovered in a dumpster, the Customer will be responsible for all costs associated with their removal, special handling, transport, penalties, and any fines incurred; Go Green Dumpsters reserves the right to refuse service or remove any dumpster containing prohibited materials at the Customer’s expense.
Site Access, Safety and Placement
Safe access for delivery and pickup is the Customer’s responsibility and must be provided at the scheduled times. If delivery or pickup cannot be completed due to obstructed access, incorrect directions, inadequate clearance, parked vehicles, or unsafe conditions, re-delivery fees and additional charges may apply. Go Green Dumpsters will make reasonable efforts to meet scheduled times but actual arrival is subject to traffic, weather, and operational conditions; the Customer will be notified of major delays when practical.
Damage and Liability for Property
Go Green Dumpsters will exercise reasonable care when placing and removing dumpsters but cannot guarantee that placement will not cause damage to driveways, lawns, sprinkler systems, underground utilities, curbs, or other property. The Customer assumes responsibility for damage to their property that is not caused solely by Go Green Dumpsters’ negligence. If placement is requested on fragile surfaces or locations requiring special equipment, additional charges may apply and the Customer may be asked to acknowledge the potential for damage before delivery.
Insurance and Risk of Loss
Go Green Dumpsters maintains commercial liability insurance for its operations. The Customer is expected to maintain appropriate insurance coverage for property and work at the site. Risk of loss or damage for items placed in the dumpster transfers to Go Green Dumpsters at the time of pickup and acceptance at our transfer facility, except for prohibited items discovered after pickup; in such cases the Customer remains responsible for costs and liabilities associated with those items.
Cancellations, Refunds and Changes
Cancellations made prior to delivery may be eligible for a refund if received within the cancellation window specified at the time of booking; the specified cancellation window and any processing fees will be shown at booking and may be adjusted by Go Green Dumpsters’ operating policy. Once the dumpster has been delivered, the Customer is generally responsible for the full rental charge unless otherwise agreed in writing. Changes to bookings including size, date, or location are subject to availability and may incur additional fees.
Force Majeure
Go Green Dumpsters is not liable for delays or failure to perform caused by events beyond its reasonable control, including but not limited to acts of God, severe weather, fire, flood, strikes, civil unrest, governmental actions, pandemics, or shortages of labor or materials. In such circumstances Go Green Dumpsters will make reasonable efforts to reschedule services and notify the Customer of any expected delays.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the state in which the primary service is delivered. Any dispute arising from or relating to these Terms or the Services will be subject to the exclusive jurisdiction of the state and federal courts located in that state, unless the parties agree in writing to an alternative dispute resolution method such as mediation or arbitration.
Privacy and Data Use
Go Green Dumpsters collects and uses personal information provided for the purpose of providing quotes, booking services, and coordinating delivery and pickup. Personal data will be handled in accordance with our Privacy Policy, which explains how information is collected, used, retained, and shared. By using our services, the Customer consents to the collection and use of personal information as described in our Privacy Policy.
Amendments to Terms
Go Green Dumpsters may amend these Terms from time to time. Updated Terms will be posted on our website with a revised effective date. Continued use of our services after posting constitutes acceptance of the updated Terms.
Severability and Waiver
If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary so that these Terms otherwise remain in full force and effect. Failure by Go Green Dumpsters to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.
Contact Information
For questions about these Terms, bookings, billing, or service issues, contact Go Green Dumpsters using the contact methods provided on our website. Please include your booking reference or address to help us respond promptly.