Privacy Policy
Introduction
This Privacy Policy explains how Go Green Dumpsters collects, uses, discloses, and protects personal information when you visit our website, request a quote, book dumpster services, or otherwise interact with us in Maryland, Washington, DC, and the surrounding service areas. By using our services or providing information to us, you agree to the practices described here. If you do not agree, please do not submit personal data or use our services.
Information we collect
We collect contact details such as your name, phone number, email address, and billing address when you request a quote or place an order. We also gather job-related information including service address, dumpster size requested, permit needs, and site access notes so we can deliver and manage rentals. Payment information is collected by our secure payment processor and we may retain limited transaction records for invoicing and tax purposes. When you visit our website, we automatically collect usage data such as IP address, device type, browser, pages visited, referring site, and timestamps to improve site performance and service delivery.
How we use information
We use the information you provide to respond to inquiries, provide and manage dumpster rentals, process payments, arrange delivery and pickup, obtain necessary permits, and communicate scheduling or service issues. Usage data helps us monitor and improve the website, troubleshoot problems, and analyze trends to better serve customers across Maryland and DC. We also use aggregated, de-identified data for internal reporting and business planning.
Sharing and disclosure
We share personal information with service providers who help operate our business, including payment processors, dispatch and routing vendors, licensed disposal facilities, and permitted subcontractors engaged to perform deliveries and pickups. We may disclose information when required by law or to respond to legal process, to protect our rights or safety or the rights or safety of others, or to comply with government requests. In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the new owner as part of the transaction under confidentiality obligations.
Cookies and tracking technologies
Our website uses cookies and similar tracking technologies to remember preferences, enable essential site functions, and collect analytics about how visitors use the site. These technologies may be provided by third-party analytics services. You can control cookies through your browser settings, but disabling certain cookies may limit your ability to use some features of the site, such as saving contact forms or accessing personalized content.
Third-party links and services
The site may contain links to third-party websites, tools, or resources that are not operated or controlled by Go Green Dumpsters. We are not responsible for the privacy practices of those third parties, and this Privacy Policy does not apply to information collected by external sites. Review the privacy policies of any third-party services you use to understand how they collect and handle your data.
Data retention
We retain personal information as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. For service-related records such as quotes, order confirmations, invoices, and manifests, retention periods typically follow tax and business record requirements; usage data and analytics may be retained in aggregated or anonymized form indefinitely.
Your rights and choices
You may request access to, correction of, or deletion of personal information that we maintain about you. You may also opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly. If you object to certain processing activities, or if you want to limit the use of your information, contact our privacy team and we will evaluate and respond in accordance with applicable law.
Security measures
We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. These measures include restricted access controls, encryption for sensitive data in transit, and secure protocols for payment processing handled by third-party providers. No method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Children’s privacy
Our services are not directed to children under the age of 13 and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child in a way that violates applicable law, we will take steps to delete the information as soon as possible. Parents or guardians who believe a child has provided us personal information should contact us.
International transfers
Personal information collected in connection with our services may be stored and processed in the United States or in other jurisdictions where our service providers operate. When data is transferred across borders, we implement appropriate safeguards to protect the information in accordance with applicable law.
California privacy rights (CCPA/CPRA)
California residents may have specific rights under state law, including the right to know what personal information is collected and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. To exercise these rights, California residents may contact our privacy team using the contact details below. We will verify requests and respond within the timeframes required by California law.
GDPR and international data subject rights
Individuals in the European Economic Area may have rights under the General Data Protection Regulation, including access, correction, deletion, restriction of processing, data portability, and the right to object. If GDPR rights apply to you, contact us and we will respond according to the regulation and any applicable local law.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or services. When we make material changes, we will post the revised policy on our website with a new effective date and, when appropriate, provide additional notice such as an email to registered customers.
Contact us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance with data-related requests, contact Go Green Dumpsters at the contact information provided on our website. Please include your name, address, and as much detail as possible about your request so we can respond promptly.
Legal notice
This Privacy Policy is intended to describe our general practices and is not a substitute for legal advice. For specific legal guidance or to ensure compliance with local regulations in Maryland, Washington, DC, or other jurisdictions, consult your attorney or privacy professional.